PetDoctors Veterinários

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Privacy policy.

 

The essentials, in plain language.

01

Who processes the data

Inês Félix — Veterinários, Lda., with clinics in Lisbon (Rua Abílio Mendes, 24 A,
1500-473 Lisboa) and in Corroios.

Contact for data protection matters: to be confirmed by the company. The current
website gives rgpd@if-veterinarios.pt.

02

What data is collected

Whatever you type into the booking form: first name, surname, email, mobile,
landline, the animal’s name and species, the clinic chosen, the type of visit, the
preferred time and any notes you add.

The form sends the request to the selected clinic’s email. 

03

What it is used for

To answer the booking request and confirm it by phone, and afterwards for the
clinical follow-up of the animal. It is not used for advertising without your
separate consent.

04

How long it is kept

Requests that do not lead to a consultation are deleted after whatever period the
company sets. The animal’s clinical records are kept for the legal period applicable
to veterinary acts. 

05

Your rights

You may request access to your data, correction, erasure, restriction of processing
and portability, and you may object to certain processing. Just write to the contact
above. If you believe your rights have not been respected, you may complain to the
Portuguese data protection authority (CNPD).

06

Cookies

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